فك بلوك الرصيد السلبي

[mohamed_eldieb]

يا جماعة انا عندي بلوك علي الاكونت ولما جيت ابعت رسالة الي gm بعتلي رسالة بيقولي عليك رصيد سلبي 23.99 $
السوال هو ازاي ابعتله الفلوس دي ...... دي رسالة بتظهر لما افتح الاكونت من علي الموقع Account limited to use only "Charge Back" billing service

Z8Games Support
Staff
Posted on: 11 February 2015 04:42 PM
Hello,

Thank you for contacting Z8Games support. This account has been closed for chargeback(s). Due to a disputed transaction, funds have been removed from Smilegate West (Z8 Games). These were refunded to the financial institution, credit card or payment service provider that was used at the time of the original purchase. As a result, the Z8 account is now in a negative balance, and will remain locked until the negative balance can be remedied.

The total chargebacked amount on this account is $23.99 (including $15 bank process fee for each chargeback).

To reinstate the account, we accept money order, certified check, personal check and some prepaid game cards (such as Paysafecard or Karma Koin) payments. You can also use E-Pins from an E-Pin Provider based on your location.

If you choose to use prepaid cards you must provide us with the PIN number and the amount of each card that you provide. If any balance remains after the chargeback repayment, it will be applied account as ZP.

Money order, certified check, or personal checks can be sent to the following address, please be sure to include your game account name:

Pay to: Smilegate West Inc.
PO Box 10061
Toronto, ON, Canada
M2N 0B6

The account will be released as soon as the payment is processed. Please note, if you choose to use personal check, your account cannot be released until the check is cleared.

Please note that all actions taken on an account are the responsibility of its owner. This includes but is not limited to, future chargebacks, reoccurring chargebacks and/or abusing ZP related bugs. Accounts may have action taken against them no matter who was on the account at any given time. If an account was lost due to a scam and subsequently broke the Terms and Conditions, Z8Games takes no responsibility for the actions performed while the account was lost.

For more information, please refer to عفوا ,,, لايمكنك مشاهده الروابط لانك غير مسجل لدينا [ للتسجيل اضغط هنا ].

Please submit a new ticket once you are ready to provide us with the payment.

Thank you,

Z8Games
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[™DesertStorm™]

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