1. Click Start, and then click Run.
2. In the Open box, type msconfig.exe, and then click OK.
3. On the General tab, click Selective startup.
4. On the Startup tab, click to clear all check boxes except for MoSearch.
NOTE: In Microsoft Windows Millennium Edition (Me), leave the *StateMgr check box selected as well.
5. Click OK, and then click Yes when you are prompted to restart the computer.
6. If the error message can be reproduced, repeat the preceding steps. In step 3, also click to clear the Process System.ini file and Process Win.ini file check boxes.