Dear User sasfghj,
Greetings from Joymax Customer Support Team!
We received your message.
We apologize for any inconvenience that this may have caused. We will make a report on this matter. This issue will be forwarded to our designated support team for further investigatio
n. Rest assured that a solution will be provided in the soonest possible time. Feel free to write us again if you have any other inquiries regarding our game Silkroad Online. Please do check official announcements and updates regarding news and upcoming events in our website.
Thank you for understanding and have a nice day!
* Joymax will NEVER ask players about personal & account information, password, and credit card numbers, nor will they ever
ask a player for a trade.
* To prevent the loss of accounts, we strongly recommend our users change password frequently.
*
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Sincerely yours,
ont>Joymax Customer Support Team