مصيبه مصيبه مصيبه
 

انا كانت فى fw وجالى dc
وكل اما العبه تفتح اول لما ادخل اقى الشخصيه ميته فى مكانها فى FTW و يجالى dc على طول
لو حد عنده حل ياريت يقوله

ودى الصوره اللى بتظهر بعد لما ادخل وانا جربت اللعبه على اكتر من جهاز

ابعت رسالة فى Joymaxو كمان 3ايام تلقى نفسك
فى المدينة

انا بعت 3 رسايل لجوى ماكس ودا كان رد الشركه

Hello. this is Silkroad Online.


Dear Valued Customer,



Greetings from Joymax Customer Support Team!







We received your email. We would like to ask if your character is stuck in the Fortress War or you are always disconnected when you log into the game?



If your character is stuck in the Fortress War, we will make a report on this issue and submit it to our game operations team but first we need a confirmation on the said issue. Please send us your User-id, Server and Character name.



If you are experiencing lag or disconnection during the game these things can be caused by various internal elements.

As an example, hardware and system-related problems can cause choppiness.
That is, problems can be caused by your PC's CPU, memory, graphics driver, etc. As well, the operational environment of the PC, the internal server problems and the extremely high number of users etc. can cause lags.

Examples of lag causes:

1.Virus and/or malicious code -> Solution: Scan and cure.
2. Overloading and crashing due to multiple application programs -> Solution: Minimize the number of applications running.
3. Internet line speed delay -> Inquire of internet service provider

-Note) Internet line speed website: National Information Society Agency > Speed Test page

The causes mentioned above are given as an example. Identification of a precise cause is difficult as there can be a variety of reasons.

Please optimize your PC and confirm the system requirements for the game before playing the game.

* It is also possible that your networking device (router and/or modem) is having some technical issues
* We'll take note of the problem and check the system too for any technical difficulties.





Thank you for emailing Joymax Customer Support.

For further details and support, kindly visit our website at http://www.joymax.com/silkroad.



Sincerely yours,

Joymax Customer Support Team




ودى أ خر رساله من الشركه




Hello. this is Silkroad Online.


Dear Valued Customer,

Greeting from Joymax Customer Support Team!

We have received your email regarding stuck character in FW.

We are sorry for the inconvenience that this may have caused you.


We would like you to know that you will have account your account back, we are still in the process of removing your character on a different location or the nearest so that you can have your account back. Rest assured that we are doing our best to help you with this issue. Kindly bare with us and give the ample time that we need to unstucked your character out of the FW area.


* Joymax will NEVER ask players about personal & account information, password, and credit card numbers, nor will they ever ask a player for a trade.



* To prevent the loss of accounts, we strongly recommend our users change password frequently.



Thank you for your support and have a great day! ^_^v..

Thank you for emailing Joymax Customer Support.
For further details and support, kindly visit our website at http://www.joymax.com/silkroad.

Sincerely yours,
Joymax Customer Support Team

احمد ياحسنى ربنا معاك
يارب المشكلة دى تتحل
بدعيلك من كل قلبى لانى انا عارف انت تعبت فى الاكونت اد اية
ان شاء الله فى حل اكيد

MeDo NeT

مشكور يا نجم على المرور ويارب يكون فى حل

انا ححول اساعدك اسمك فى الجيم ايها

cher name :GC_WizY
LVL :74

انا ممكن اساعدك ولهى بس ايه هيا fw

فهمت خلاص لا يا مان صعب اوى اوى اوى اوى انت مجربتش حد يوقف جنبيك ويعملك ريس على طول

ربنا معاك يا مان

بس انا كان عندي كدة كل مروح هوتان يجيليdc لحد مزودت سرعه النت والرامات

ارجو ان المشكله تتحل

مشكور على المرور وياريت لو لفيت حل كلمنى

اول ما اللعبة تفتح معك دوس على سكرول اللى بتوديك المدينة

هتاخد ديسكونكت بردة عادى بس لم تفتح المرة اللى بعديه هتلقى نفسك فى المدينة . جرب

:(ربنا معااك يا مان بس ديه مشكله فريبه عمرها ما حصلت معايا قبل كده